Privacy Policy

Our Policy

OMW Solution (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website omwsolution.com.au.

Service Overview

OMW Solution is a professional locksmith company providing residential, commercial, and locksmith services across Australia.

Our locksmith services are carried out by trained OMW Solution employees, who are committed to delivering reliable, professional service to every customer. OMW Solution is responsible for the services we provide and is fully insured, including public liability insurance, to give our customers confidence and peace of mind.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, and location when you fill out our contact forms.
  • Non-Personal Information: Browser type, IP address, and usage data collected through cookies.

2. How We Use Your Information

We use the collected data for the following purposes:

  • To provide and improve our locksmith services.
  • To respond to inquiries and customer service requests.
  • To send promotional offers (if you have opted in).
  • To analyze website traffic and improve user experience.

3. How We Protect Your Information

We implement security measures to protect your data, including encryption, secure servers, and limited access to personal data.

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share it with:

  • Service providers who help us operate our business.
  • Legal authorities if required by law or to protect our rights.

5. Cookies & Tracking Technologies

We use cookies to improve website functionality and user experience. You can control cookies through your browser settings.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

7. Your Rights

You have the right to:

  • Request access, correction, or deletion of your personal data.
  • Opt out of marketing emails.

8. Contact Us

If you have any questions, contact us at:

📧 Email: office@omwsolution.com.au

📍 Address: Brisbane, Australia